Fix iPhone Not Connected To iTunes because Device Timed Out

Fix iPhone Not Connected To iTunes because Device Timed Out

This error can really have you scratching your head on top of wasting valuable minutes off your life. Typically the error will read, “iPhone not connected to iTunes because device timed out.” It may also show up as, “iTunes network connection timed out.” 99% of the time this is due to one of two things – a poor network or a security program blocking the app. Stop scratching your head and use the below to skirt the issue of your iPhone Not Connected to iTunes because Device Timed Out.

Fix iPhone Not Connected To iTunes because Device Timed Out

1. Reset Network Settings

Before you move on to the rest – try this one.
Go to Settings.
Choose ‘General’.
Tap ‘Reset’ and select ‘Reset Network Settings’.

2. Reset Your iPhone

NOTE: Ensure your data is backed up before performing this task.
Hold down the Power button and Home button at the same time until the Apple logo appears on your screen.
Your iPhone has now been reset – try opening iTunes.

3. Delete Lockdown Folder Contents

Use this tip if you’re unable to backup your files or connect to iTunes. You’ll need to jump on your laptop or desktop computer for this one. If you’re using a Mac OS here are the steps:
Choose Go and select Go To Folder.
Type /var/db/lockdown and hit ‘Return’.
View As Icons
In Finder select ‘Edit’ and then ‘Select All’.
Choose the file you’d like to delete and move it to the Trash.
On a Windows OS do the following:
Click the Magnifying Glass.
Type %ProgramData% and hit ‘Return’.
Double click the Apple folder
Right click on the Lockdown folder and select ‘Delete’.

4. Update Your iTunes

If your iTunes isn’t the latest version – you’ll need to do an update. First, make sure the iTunes on your device has the latest version installed. Second, ensure the iTunes on your computer system is up-to-date. You can do this by clicking ‘Help’ and then ‘Check for Updates’.

5. Disable Software

This issue could also occur because of the security software on your computer system. To see if this is the cause you’ll have to temporarily uninstall or deactivate the software. There might be a compatibility issue with iTunes and as a result the security software will interfere with the iTunes software and will not allow you to connect your iPhone to your iTunes. Once you have uninstalled or deactivated your security software – try connecting your iPhone to iTunes. NOTE: Make sure you re-install any software you deleted or deactivated while performing this task to ensure you don’t leave your computer at risk.


If all else fails, you may need to contact your local Apple Store or contact customer service in order to fix your iPhone Not Connected To iTunes because Device Timed Out error.

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